Mcelveen Pontiac-Buick-GMC Truck Address Info:
117 FARMINGTON Rd
Summerville, South Carolina 29483
If you have visited Mcelveen Pontiac-Buick-GMC Truck to buy a new or used car, or to service your vehicle, we encourage you to share your Mcelveen Pontiac-Buick-GMC Truck experience. Please leave your review for Mcelveen Pontiac-Buick-GMC Truck below.
Available Makes: Buick,GMC,Pontiac
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BUYER BEWARE! On 6/24/10 we were told by Mr. Dave Lawhorn, Service Manager of McElveen to give him the paperwork and the dealership would send a check for $598.00 and send it right out to us. The next day on 6/25/10 I even called him to make sure he had all the proper documentation to process our check. He replied when I had him on the phone “I got the paperwork and have already given to my Accounts Payable person so you can get paid just like we agreed.”
Almost a month went by and still no payment. I called Mr. Dave Lawhorn. He said “Send me the paperwork again. They (Accounts Payable) must have lost track of it”. I resent on 7/20/10 and the next day Mr. Lawhorn said he got it. Thirty days latter, no payment! I called and asked for the Accounts Payable person who I found out was Ms. Ashley Parker. Ms. Parker asked me to send her the paperwork. She did confirm she got it and would give me an answer in a day or so. 15 days latter no payment or even a call from her.
Now 2 months latter Ms. Parker and Mr. Lawhorn will not even take my phone call or return my voicemail.
IS THIS THE COMPANY YOU WANT TO MAKE YOUR FAMILY’S 2ND LARGEST PURCHASE FROM?
This an incredible “little” dealership with a definate ability to inspire customer loyalty. I have bought a 4 new vehicles and 3 used vehicles here and have never felt anything but comfortable and respected as a customer. Their service department is fast, responsive and very effective. The entire staff are friendly and professional with a unique ability to be there to answer your questions without crowding your shopping experience. I have never found a dealership that is this stellar in every aspect of the automotive experience. If I am living anywhere in the Southeastern U.S., I will only buy here.
I recommend McElveen to the lowcountry locals as well as newcomers and vistors to Charleston. They are located right off the interstate in Summerville, the 1st stop before driving into Charleston!